Spacebase FAQ
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SpaceGuarantee
SpaceGuarantee is a far-reaching, four way protection included in every Spacebase booking. 1. Event Protection Cover In general, our portfolio consists of reliable spaces. A space provider is not allowed to cancel your confirmed booking. If the provider does, we’ll find you a similar or better venue, or we’ll refund you. Our Space Management Team will reach out to the venue in order to solve this matter. 2. Check-In Security If you are not able to check in into your boo
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How to contact a space provider?
Before your booking or reservation you can contact the space provider by sending a direct message via the space profile. Just go to the section ‘The host/provider’ and click on ‘Contact now’. During the request setting process you can also add a message for the space provider to your request. Just click on ‘Message to provider’ under step 7 ‘Finalize’. During your pending or confirmed booking or reservation you can communicate with the space provider via the booking platform
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What is the fair commission for Spacebase service?
At Spacebase, we believe in a flexible commission that we only charge when we actually create new business for you. Therefore, the earnings that we generate for you are largely incremental to your regular business. Our standard commission is 20% on the whole booking price. We believe 20% is a fair commission that covers all the activities we do for you as a space. Among other things, those are
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