What kind of Information is banned from the platform?
As a space provider, you aren’t allowed to use your contact information on your space profile or when communicating with a booker via messages on our platform. You can, however, upload an authentic and friendly profile picture on your account.
We believe that guests feel much more comfortable texting hosts, when they’re able to put a face to the name. Our goal is to ensure trustworthy communication between space providers and bookers.
For security purposes, we don’t encourage communication besides our platform. Firstly because we can’t control these situations and therefore aren't able to provide a secure environment for both space providers and bookers. Secondly, we wouldn’t be able to assist bookers with bookings on the one hand and on the other hand help space providers optimize space profiles and be reliable and good hosts.