How to cancel a booking ?

If you cancel a requested booking before it’s confirmed, Spacebase Family will cancel any pre-authorization to your credit card and/or refund of any nominal amounts charged to your credit card in connection with the requested booking within a commercially reasonable time.

If you cancel a confirmed booking made via Spacebase Family, either prior to or after arriving at the space, the cancellation policy of Spacebase Family pursuant to the individual agreement will apply to such cancellation. Our ability to refund the hire fees and other amounts charged to you will depend upon the terms of the applicable cancellation policy pursuant to the individual agreement.

You can cancel a reservation, which is unbinding and valid for 3 working days any time, without charges.

You can only cancel the booking by yourself on the website directly: scroll down > Cancellation > Cancel booking

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