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How do I contact the booker?

Before the booking is confirmed:
The best way to connect with guests is through the messaging tool on our platform. You can find it on the booking page > scroll down to “Conversation”. Here you can write a message to the booker which they will receive via e-mail right away. When they respond, you will be directly notified from us via mail.
If there is an urgent matter, please contact our operations team and they will assist you in connecting with a guest. Write us an e-mail to:

As soon as the booking is confirmed:
You will receive the direct contact details (tel./mail) of the booker per email as well as on the booking page on Spacebase.

Updated on: 05/06/2024

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