Where can I set my cancellation policy?
Where can I set my cancellation policy?
You can set your cancellation conditions on venue level: Edit your venue > click on “Booking” in the menu bar > scroll down to “Policies” . You have 3 options here:
Flexible (Recommended). Full refund of fees for cancellation up to 24 hours prior to event
Moderate. Full refund of fees for cancellation up to 7 days prior to event, 50% refund of fees for cancellation up to 24 hours prior to event
Strict. Full refund of fees for cancellation up to 30 days prior to event, 50% refund of fees for cancellation up to 7 days prior to event
We recommend you to choose flexible cancellation terms. This also ensures your competitiveness and will generate more bookings. You can still choose between three different standard cancellation conditions.
You can set your cancellation conditions on venue level: Edit your venue > click on “Booking” in the menu bar > scroll down to “Policies” . You have 3 options here:
Flexible (Recommended). Full refund of fees for cancellation up to 24 hours prior to event
Moderate. Full refund of fees for cancellation up to 7 days prior to event, 50% refund of fees for cancellation up to 24 hours prior to event
Strict. Full refund of fees for cancellation up to 30 days prior to event, 50% refund of fees for cancellation up to 7 days prior to event
We recommend you to choose flexible cancellation terms. This also ensures your competitiveness and will generate more bookings. You can still choose between three different standard cancellation conditions.
Updated on: 19/01/2024
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